Thank you for purchasing Care Like a Mouse. May it fill you and your organization with pizie-dust.
Listed below are all the worksheets referenced in my book Care Like a Mouse. Just fill out the form and then download.
Worksheets
Care Like a Mouse:
The Key to Delivering
Disney Quality Service
Worksheets All:
Chapter One:
Chapter Two:
Priorities Identification Worksheet
Chapter Three:
Leader Behaviors Benchmark Worksheet
Employee Behavior Benchmark Worksheet
Leader Behavior Priorities Worksheet
Employee Behavior Priorities Worksheet
Chapter Four:
Appreciate Assessment Worksheet
Chapter Five:
Identifying Touch Point Tools Worksheet
Information Sharing Checklist Worksheet
Chapter Six:
Customerization in 3D Worksheet
Chaper Seven:
Show Development Formlua Worksheet
Chapter Eight:
Performance Themeing Profile Example
Performance Theme Development Worksheet
Role in the Show Observation Form
Chapter Nine: